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We offer sports betting, live betting, casino and Live Casino in Great Britain. Explore our games and choose the products that suit you.

Claim your welcome bonus

Casino games

Our collection includes 3,000+ real money casino games covering slots, blackjack, roulette, poker and Live Casino.

Slots

Big Bass Splash
Age of the Gods: God of Storms
King of Olympus
Blue Wizard Megaways
15 Diamonds
Buffalo Blitz III
Gold Trio Jackpot
Big Sumo
Skulla Palooza
Star Hot Reels
Witches Cash Collect
3 Shooting Stars
Wicked Grin
Centurion Rise of Rome
4 Crazy Cluckers
Age of the Gods: Gold Trio
Big Bad Wolf Cash Collect & Link
Onca Mania
The Racaroon Halloween
Hyper Core
3 Dragon Pots Ultimate
Amazons of Artemis
Mummy Reel Riches
Wheel of Porkies

Live Casino

Mega Fire Blaze Roulette Live Baccarat Live Crazy Time Blackjack Live

Slots and lobby categories

Browse slots through categories including Premium, Free Spins Games, Octoplay, Trending, New, Big Bass, Age of the Gods, Megaways and Jackpots. Our lobby also includes Crash Games, Lucky Rush, Drops & Wins and Instant Win.

Table games and Live Casino

We offer blackjack, roulette, baccarat, sic bo and poker in RNG and live versions. Lightning Roulette and Mega Roulette add multiplier features to the roulette selection.

We offer Playtech slot, table and live dealer games.

Welcome offer

Choose the casino welcome offer

For new bettors who choose it at sign-up, our casino welcome offer matches the first deposit with a 100% bonus up to £25. Make a qualifying deposit within 7 days of registration, and we credit the matched funds to your Casino Bonus balance when the deposit lands. Skrill and Neteller deposits do not qualify for our casino welcome offer, and a qualifying deposit must meet the minimum specified for that offer.

Choose the casino welcome offer

Our offers require you to be 18+ and a UK resident with an account verified under the UKGC's KYC policies. Customer offers are limited to one per person, family, household address, email address, telephone number, payment account, shared device and shared IP. Only one welcome offer can be claimed per person, household, IP address or payment method. Unless otherwise specified, you can have no more than one active Casino bonus and one active Sports bonus at a time.

Eligible play and bonus winnings

For this welcome offer, wager the bonus 10x on slots within 3 days of bonus credit before eligible bonus winnings become withdrawable. Maximum bonus winnings are £1,000. The bonus amount itself is non-redeemable, and neither Bonus Account permits direct withdrawals.

Our Casino bonus balance cannot be used on certain games, including progressive slots whose round counters transform symbols into wild cards at zero. Age of the Gods, Dragon Kingdom - Eyes of Fire and Wild Lava are examples, not a complete exclusion list.

Cash and bonus balances

For casino wagers, we use real-money Cash or Casino buy-in funds before bonus funds. Real-money winnings are wagered before bonus winnings. Casino rollover requirements end only when the applicable bonus is cancelled or expires. If both the remaining Casino bonus balance and the total casino balance fall under £2, we automatically transfer the bonus balance to Casino buy-in and remove the active bonus.

Withdrawal and cancellation effects

Requesting a withdrawal before the applicable bonus rollover or eligibility requirements are met removes the bonus and associated winnings. Withdrawing Casino buy-in funds forfeits casino promotions. If you cancel an active bonus through support, we remove its attributable bonus balance and the winnings linked to it.

Promotion integrity

We may review gameplay for irregular patterns. These include equal, zero or low-margin table bets with a likelihood of return greater than 95%, hedge betting, and using Casino Bonus funds on tables or video poker before switching to slots after winning more than twice the credited bonus. If we deem play irregular at our sole discretion, we may withhold withdrawals or confiscate associated winnings.

Acting reasonably, we may amend, suspend or withdraw a promotion without adversely affecting customers already opted in, except where circumstances beyond our control, such as legal or regulatory requirements, apply. Activity that undermines a promotion may lead us to disqualify a customer, recover or withhold attributable bonuses or winnings, and restrict future participation.

Sportsbook

Sports and markets

Our sportsbook covers football, horse racing, tennis, basketball, cricket and live betting. Markets include match winner, over/under, both teams to score, player props and handicaps.

Place and track a bet

Select odds, enter your stake and confirm Place bets. A unique bet number confirms our acceptance. Find open bets in My bets. After settlement, we credit any winnings to your balance and show them in Bet history.

Odds

Our prices may change, differ between business channels or be restricted to certain stake levels. Ordinary odds changes do not affect bets already placed and confirmed. Live prices and further in-play betting on the same event are not guaranteed to remain available.

Sports welcome offer

Our new-bettor sports welcome offer matches the first deposit by 100% up to £50 when selected at sign-up. We credit it to the Sports Bonus balance. Wager the bonus 10x within 30 days to convert that balance to cash.

For sports welcome wagering, single bets below 2.00 odds and accumulators with any selection below 1.50 do not count. Virtual Sports, voided, cancelled, drawn, cashed-out and Free Bet wagers are also excluded. When you place several bets on the same event, only the first settled bet counts.

Our sports welcome wagers draw on real-money Cash balance before bonus funds. Withdrawing before completing the required wagering forfeits the bonus and its winnings. Skrill or Neteller deposits are ineligible for this offer, which cannot be combined with other promotions. If we withdraw this promotion, bettors already opted in are not affected.

Cash out

Cash out may be available on designated pre-event or live markets for eligible singles and accumulators. It does not apply to system bets, forecast/tricast bets, Free Bet wagers or Bet Builder bets. We do not guarantee availability for any market or customer, including during technical interruptions.

For an eligible bet, open My bets, select Cash out and confirm. The amount shown is the total you receive if the cash out succeeds and may be above or below your initial stake as odds and the likelihood of winning change. A key event can suspend cash out while results and new odds are established, delaying acceptance or producing a revised offer.

Event changes

Unless sport-specific rules say otherwise, bets on an abandoned or postponed match are void unless it is rescheduled and played within the next 24 hours. Markets already decided at interruption settle on the result at that point. Bets on interrupted or postponed tournament matches stand if the match is completed before the competition ends.

After a venue change, our bets stand unless fixtures are reversed, when wagers are void. Neutral venues and shared grounds leave bets standing subject to a sport's specific rules. A materially erroneous accepted price that differs from the wider market may result in affected selections being voided.

We do not accept multiples whose outcomes depend on one another. If accepted in error, we split the stake equally between selections for settlement, with a further split where related selections have different settlement dates. Bets on outcomes already known but not reflected in the odds are void, as are late or unpaid bets outside in-play betting.

Settlement and live information

Subject to a sport's own rules, we settle on the initial official result published by the governing body immediately after an event. We disregard later changes. If an official result is unavailable, we determine it at our sole discretion using all accessible evidence.

We usually settle bets within a few minutes after results are known. In-play markets mostly settle during an event once their results are known, while outright bets settle at tournament end or when results become known. Settlement can occasionally be delayed while we wait for results to be announced. If you believe a bet was settled incorrectly, you can contact our support team.

Our third-party live score, match-duration and elapsed-time feed may be delayed or inaccurate. If you rely on that information to place a bet, you do so at your own risk, and we accept no responsibility for resulting direct or indirect loss.

Deposits and withdrawals

Deposits

Log in, open Deposit from your balance, choose a method and amount, consent to the Protection of Customer Funds statement and confirm Deposit. Complete any payment-provider authorisation required for your transaction.

We do not charge fees on deposits. Our Visa, Mastercard and Maestro debit-card, PayPal, Neteller, Skrill, Trustly, Paysafecard and Apple Pay deposits are instant with a £10 minimum. Debit-card, PayPal, Neteller and Trustly deposits each have a £10,000 maximum. Processing times remain method-dependent estimates, and regulatory checks may restrict maximum deposits.

Deposit sources, including cards, wallets and bank accounts, must be in your name and match your registered account name. A credit card cannot be used for a deposit or withdrawal, including through an e-wallet funded by an underlying credit card.

Debit cards and wallets

  • Visa, Mastercard and Maestro debit cards — Bank security confirmation may be required.
  • PayPal — You may link only one account.
  • Neteller — Use the wallet associated with your account.
  • Skrill — Deposits have a £2,000 maximum.
  • Apple Pay — Deposit with a debit card through Apple Wallet, authorising with Face ID, Touch ID or your Apple Passcode.
  • Google Pay — Deposit with a debit card and authorise using your Google Pay PIN, fingerprint or pattern.

Bank payments and vouchers

  • Trustly — Choose your bank to complete the payment.
  • Pay by Bank via TrueLayer — Confirm the deposit in your banking app.
  • Paysafecard — Confirm through a logged-in My paysafecard account with vouchers already added to its balance. You can enter additional voucher PINs when using more than one voucher.

Withdrawals

In My account, open Withdraw, choose from the available payment methods, enter an amount and confirm Withdraw. Your request remains pending until we review and process it. View its status in Transaction history. Our general minimum withdrawal is £5. If your balance is below that minimum, contact our support team to withdraw the full balance amount. We do not charge fees on withdrawals.

Funds and checks

You may withdraw your own cleared real money or Casino buy-in funds when deposits are cleared and have not been charged back, reversed or cancelled, and our verification checks are satisfied. Withdrawals may be held while an investigation into an Error, Interruption or Malfunction involving a service you used is ongoing, or while we investigate reasonably suspected Prohibited Activity that would entitle us to withhold funds. An investigation completed and decided in your favour does not bar withdrawal on that ground. We may void affected transactions and withhold attributable funds. Illegal or Prohibited Activity may lead to account suspension or closure.

Methods and transaction limits

Our debit card, PayPal, Neteller, Skrill and Paysafecard withdrawal routes require prior funding through the same method. Trustly and TrueLayer withdrawals require the same bank account used to fund your account.

The single-withdrawal maximum is £35,000 for debit cards and £4,000 for Paysafecard. Neteller, bank transfer and TrueLayer routes support £50,000 per transaction. You can make multiple withdrawal transactions rather than being limited to a fixed number of requests.

We normally return withdrawals to the deposit method. Where that method cannot receive funds, a bank-transfer alternative uses an account in your name. If a withdrawal involves funds from multiple financial accounts used in the preceding three months, we distribute it proportionally among those sources after an internal risk assessment of each account. Contact support to add or update payment details solely for a withdrawal.

Processing and arrival

Debit-card processing can take 3 hours to 2 days. Card withdrawals have a 1–2 business days estimate, while card or bank-wire funds may take 2–3 business days to appear after processing.

PayPal, Neteller, Skrill and Paysafecard funds can be processed in 3 hours to 2 days. Their estimated method timeframe is 1–2 days, and e-wallet funds may appear immediately once processed.

Trustly transfers can take a few hours to 1–2 days depending on bank clearance procedures. Bank transfers can take a few hours to 1–3 days, with fast bank transfer estimated at 1–3 business days. TrueLayer's estimated timeframe is 1–2 days. Verification or internal checks may extend withdrawal times.

Missing card payments

For a confirmed card withdrawal, wait until two business days have passed and double-check your bank account before requesting an Acquirer's Reference Number from us. Your bank can use that number to track the transaction.

Your account

Registration

To register, enter your first name, surname, address, date of birth, mobile phone number, email address and gender. You may register and operate only one account.

Verification

We conduct electronic age checks at registration. We may also request information or documents to verify your identity, address, location, finances and source of funds. Supporting documents can include photographic identification, a utility bill no older than 6 months or a recent debit or bank statement. Checks may continue after registration, and we may reasonably restrict account access or withdrawals until the requested checks are satisfied.

Most of our verification processes are automatic and completed straight away, but manual document checks can take 24 to 48 hours.

Mobile app

Casino on your device

Our dedicated app is available for iOS and Android. Use it for casino slots, table games and live dealer tables, as well as deposits and withdrawals without switching devices.

App free spins

When our app free-spins offer is available, opt in through the app and bet £10 or more from your real-money Cash balance on slots to receive 25 free spins on 15 Diamonds. This offer is available once per bettor. Use the spins within 7 days. Free-spin winnings are subject to a £500 maximum.

Casino on your device

Safer gambling tools

Deposit limits

Our deposit limits use rolling daily, weekly and monthly periods calculated over 24 hours, 7 days and 30 days. Deposits made before a new limit is set do not count towards it. When an existing daily limit changes, its calculation includes deposits from the previous 24 hours. An attempted deposit exceeding the preset total for its period should be unsuccessful.

Use Responsible gambling, then Limits to request a lower deposit limit by choosing an amount and period and selecting Confirm Limits. You can also contact our Customer Service team. New limits and decreases take effect immediately. An increase or complete removal takes effect only after a 24-hour cooling-off period and your reconfirmation. Confirm an increase through Confirm New Deposit Limit.

Loss limits

Our loss limit caps losses from deposited funds over a week or month. Once reached, it requires a pause until the next applicable period resets. Unlike a deposit limit, it measures losses rather than money paid into the account.

Contact our Customer Support team to lower a loss limit. To request a higher limit, email proof of income, such as a payslip or bank statement, to [email protected]. We notify you of our decision within 24–72 hours after email submission. Use the avatar, then Responsible gaming, then Loss limits to view your limit and usage. A loss limit cannot be removed completely.

Reality check and activity reminder

Set our Reality Check to 30 or 60 minutes through Responsible gambling, then Reality check. Choose a period and select Set. Its pop-up lets you log out or review betting history. You can also ask Customer Service about the setting or your next reminder.

Our activity reminder appears at login every 6 months by default. You can choose a shorter interval, or set, adjust and check the next reminder online or through Customer Service.

Time-out

Request a Time-out through Responsible gambling, then Time-out. Choose a period, select Confirm and confirm again in the pop-up. Customer Service can also take the request. The break takes effect immediately. During your chosen period, you cannot access or reactivate your account early, but Customer Service can help you withdraw a remaining balance. Normal access returns after the period expires.

Self-exclusion

You can request self-exclusion through Customer Service or through Responsible gambling, then Self-exclusion. On the account route, choose a period and complete both confirmations. It takes effect immediately once you confirm and complete the automated request. Available periods include 6 months, 1 year, 2 years, 3 years, 4 years and 5 years, or another period between 6 months and 5 years.

We cannot reopen your account during self-exclusion, and it does not reactivate automatically when the chosen period ends. We consider reactivation only after you actively call to request it and a further 24-hour cooling-off period has elapsed. Marketing stops within a maximum of 48 hours after self-exclusion is applied and stays off after reactivation unless you request or agree to receive it.

When you enter self-exclusion with us, we return funds held in your Casino Buy-In Account or Main Cash Account, subject to a minimum return of one currency unit, such as £1.00. We settle unsettled bets on the relevant event outcome and pay any winnings to your registered payment method.

GAMSTOP and independent help

GAMSTOP is a free GB self-exclusion service with 6-month, 1-year and 5-year periods. Register through GAMSTOP using personal details that match your account and keep those details up to date. We apply the exclusion across our sites and apps, overriding promotional eligibility. It does not expire automatically. After your chosen period, contact GAMSTOP to request its removal.

Withdrawals requested before GAMSTOP registration are processed as normal. If funds are already in your account when you register, we return them automatically to your payment account.

Independent help is available from GambleAware and GamCare, or through the free 24/7 National Gambling Helpline on 0808 8020 133.

Frequently asked questions

What is the casino welcome offer?

For new bettors who choose it at sign-up, our casino welcome offer matches the first deposit with a 100% bonus up to £25. Make a qualifying deposit within 7 days of registration. Skrill and Neteller deposits do not qualify for our casino welcome offer.

What are the wagering requirements for the casino bonus?

Wager the bonus 10x on slots within 3 days of bonus credit before eligible bonus winnings become withdrawable. Maximum bonus winnings are £1,000.

Is there a sports welcome offer?

Our new-bettor sports welcome offer matches the first deposit by 100% up to £50 when selected at sign-up. Wager the bonus 10x within 30 days to convert that balance to cash.

What is the minimum deposit?

Our Visa, Mastercard and Maestro debit-card, PayPal, Neteller, Skrill, Trustly, Paysafecard and Apple Pay deposits are instant with a £10 minimum. We do not charge fees on deposits.

What is the minimum withdrawal?

Our general minimum withdrawal is £5. If your balance is below that minimum, contact our support team to withdraw the full balance amount. We do not charge fees on withdrawals.

How long do withdrawals take?

Debit-card processing can take 3 hours to 2 days. PayPal, Neteller, Skrill and Paysafecard funds can be processed in 3 hours to 2 days, and e-wallet funds may appear immediately once processed. Verification or internal checks may extend withdrawal times.

How long does verification take?

Most of our verification processes are automatic and completed straight away, but manual document checks can take 24 to 48 hours.

What if I forget my password?

If you have forgotten your password, select Trouble Logging In in our Login form and submit your registered email address to reset it.

Can I cancel a bet after placing it?

After you receive confirmation, you cannot cancel or change your bet. Eligible cash out is a separate option, and we may void or cancel bets under our general or sport-specific rules.

How do I make a complaint?

Send written complaints by post to Blue Star Planet Limited at its registered address. For complaint correspondence by email, use the address registered to your account. Include your username or email address, registered name, a detailed explanation and any relevant dates and times. We acknowledge complaints within 24 hours and make reasonable efforts to resolve them within eight weeks. Complex cases may need longer, in which case we explain the extension and provide an expected-response update.

After our internal complaint process and reasonable resolution efforts end in deadlock, customers in Great Britain may refer a dispute to IBAS, our free alternative dispute resolution provider. This does not remove your right to pursue the matter in court.

Support

Live chat, phone and email

Our live chat is available daily from 08:00 to 01:00 and requires you to log in. On mobile, open it from the three-line menu beside our logo. Call our UK phone support on 0808-175-0550 from 08:00 to 23:00, or email us at [email protected].

Help Centre

Our Help Centre offers step-by-step assistance with payments, account management, bonuses and safer gambling.

Operator and eligibility

Legal operator

Blue Star Planet Limited is our casino operator and is registered at Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ3141, Malta.

Great Britain licence

Blue Star Planet Limited holds our Great Britain gambling licence and is regulated by the Gambling Commission of Great Britain under licence number 43173.

Who can play

We conduct electronic age checks at registration, and you may register and operate only one account. Our offers require you to be 18+ and a UK resident with an account verified under the UKGC's KYC policies.

Customer funds

Blue Star Planet Limited holds customer funds in a trust account separate from its own and its group companies' bank accounts. Arrangements prevent those assets from being combined with another account or used to set off sums owed by the operator or its group companies, including in insolvency. For Great Britain customers, this meets the customer-fund segregation level of medium protection.

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